QUICK RESPONSIVENESS

One of GGSI’s highest priorities – and one of our greatest strengths – is quick response to service calls and requests. We always strive to improve that response rate to better serve our clients. Prompt, effective communication and immediate response to service calls along with quick adaptability to a changing work environment are essential elements in our operations and to our success.

We offer various methods to submit service calls or requests to our staff. We track each request, along with our response and follow-up, to ensure quick resolution and customer satisfaction.

We believe that developing good relations with our clients and tenants is a key element to our quality control program and success in this industry. Our prompt response rate and follow-up demonstrate to our clients that we are committed to taking ownership of a task and dedicated to customer service.