RELIABILITY

Experience, Supervision, and Optimal Staffing all contribute to the reliability that GGSI’s clients count on. With our quick response rate and proactive quality control program, we ensure that our clients receive a consistent, high quality of service.

Experience. GGSI’s experience with a wide variety of facilities and clients gives us the knowledge and expertise needed to provide reliable, high quality service.

Supervision. Our corporate executives and on-site managers have a combined total of over 100 years of experience in the industry, and demonstrate professional, effective management skills. Our strong, hands-on supervision of custodial personnel ensures that cleaning tasks will be performed properly and timely to best suit your needs and contract requirements.

Optimal Staffing. High quality depends on the reliability of GGSI personnel, from the corporate management level to the general custodian. GGSI human resources practices are designed to promote employee loyalty, minimize absenteeism, and to ensure that qualified replacement staff is on hand to provide sufficient staffing in the case of absenteeism or attrition:

• GGSI’s employee screening process yields an experienced and reliable workforce.
• All custodial personnel are trained to be punctual, courteous, and to conduct themselves in a professional, workmanlike manner.
• Unprofessional behavior or appearance is not tolerated.
• Strong supervision and oversight are promoted by all management and supervisory personnel.
• To encourage performance excellence, GGSI offers employee incentives such as competitive wages, performance based raises, bonuses, and opportunities for advancement in the company.

Consequently, GGSI’s average rate of employee turnover is considerably lower than the industry average. These and other practices ensure sufficient staffing and reliable performance.

Quick Response. GGSI delivers quick response to service calls and requests. We are there when you need us.

Quality Control. GGSI’s proactive Quality Assurance and Quality Control practices ensure a reliable and consistent level of service.